Osondu Daberechi.
Conversion Chat Assistant | Customer Support Specialist
I help brands turn inquiries into paying customers through structured chat flow, fast response time, and professional DM management.
📍 Nigeria | Available for Remote Work Worldwide.
What I Do
✔️ WhatsApp & Instagram DM Management
✔️ Customer Inquiry Handling.
✔️ Sales Funnel Through Chat.
✔️ Lead Follow-Up & Retention.
✔️ Order Confirmation & Payment Guidance.
MY PROCESS.*Respond quickly and professionally
*Qualify the customer
*Present product clearly
*Handle objections
*Guide payment process
*Follow up if payment is delayed
EXAMPLE SCENARIO.
If I send account details and the customer doesn’t pay:
I send a polite reminder, answer objections, and follow up strategically to increase conversion without sounding desperate.